Conditions of use and purchase (easy to read)
The Orange Farmer is a trademark linked to our agricultural activity, and dedicated to the production and marketing of citrus and other organic fruits since 1957.
1. INTRODUCTION
In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, you are informed that the ownership of The Orange Farmer brand and the This website corresponds to Carlos Martínez Mora, with ID 24391820-K, and address for the purposes of notifications in C / 204, No. 8, of La Cañada, Paterna (Valencia, Spain) CP: 46182. These General Conditions of Contract (completed with the clauses of data protection and legal notice) establish the regulations and conditions governing the use of this website (www.theorangefarmer.com) and the purchase of products on the same (hereinafter, the “Conditions”). Therefore, please read these Conditions, our Cookies Policy and our Privacy Policy (together, the “Data Protection Policies”) carefully before using this website. By using this website or placing an order through it, you agree to be bound by these Conditions and by our Data Protection Policies, so if you do not agree with all the Conditions and with the Protection Policies Data, you should not continue using this web page.
2.– LEGAL NOTICE
The website http: /www.theorangefarmer.com/, its intellectual and industrial property rights, and all its material are property of THE ORANGE FARMER. Likewise, the sale of articles through this website is carried out by Carlos Martínez Mora, with ID 24391820-K, with indicated postal address and email info@theorangefarmer.com.
3.- USE OF THIS WEB SITE
As a user of this website you agree to make a lawful use and according to the good customs of this website, which should be directed only to make inquiries or formalize purchases. The products offered on this website are not available for all countries in the world, so you must check in advance the countries that are sold, the form of shipments, their cost and approximate shipping time.
4.- BINDING LEGAL NOTICE
CARLOS MARTÍNEZ MORA reserves the right to make, at any time and without prior notice, modifications and updates on the information contained in its website or in its configuration or presentation. THE ORANGE FARMER does not guarantee the absence of errors in accessing this website, nor in its content, nor that it is timely updated, although it will develop the necessary efforts to avoid them and, where appropriate, correct or update them as soon as possible . Both access to this website and the use that may be made of the information contained therein are the sole responsibility of the person who performs it. THE ORANGE FARMER will not be liable for any consequences, damages or damages that may arise from such access or use of information, with the exception of all those actions that result from the application of the legal provisions to which it must submit in the strict exercise of its powers . Likewise, THE ORANGE FARMER does not assume any responsibility derived from the connection or contents of the links of third parties referred to in this website. By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts, being responsible for the acts that you do fraudulently.
5.- PLACE AN ORDER
To place an order, you must follow the online purchase procedure that is simply indicated on the website itself. in case of doubt you even have a telephone to solve the problems at the time of hiring or to register as a user / client. All orders are subject to product availability. We will always try to collect or harvest the citrus fruits that you have chosen the same day of the date of shipment, or the day immediately before.
The terms of receipt of the products will be:
AREA 1 → FRANCE
ZONE 2 → GERMANY, AUSTRIA, BELGIUM, NETHERLANDS, LUXEMBOURG, UNITED KINGDOM, ITALY.
AREA 3 → SWEDEN, DENMARK, FINLAND, SLOVAKIA, SLOVENIA, REP. CZECH HUNGARY
ZONE 4 → NORWAY, SWITZERLAND, IRELAND, POLAND, ROMANIA.
ZONE 5 → SPAIN
ZONE 6 → BULGARIA, ESTONIA, GREECE, LATVIA, LITHUANIA
ZONE 7 → BOSNIA, SERBIA, CROATIA
ZONE 1 → TRANSIT 2-3 DAYS → MONDAY SHIPPING ZONE 2 → TRANSIT 3-4 DAYS → WEDNESDAY SHIPPING
ZONE 3 → TRANSIT 4-5 DAYS → WEDNESDAY SHIPPING
ZONE 4 → TRANSIT 4-6 DAYS → SHIPPING TUESDAY
ZONE 5 → TRANSIT 1-2 DAYS → MONDAY SHIPPING
ZONE 6 → TRANSIT 5-6 DAYS → MONDAY SHIPPING
ZONE 7 → 6-10 DAYS TRANSIT → MONDAY SHIPPING
The above times may vary due to causes beyond our control, or force majeure, said delay will not be in any case a penalty or generate any contractual or extra-contractual civil liability, nor the right to return or refund, all except that the product arrive in poor condition and in accordance with the warranty indicated below. For the purposes of these Conditions, it will be understood that there has been the “delivery” in the same of receipt of the same by the customer or his designee, which will be credited by signing the receipt of the order at the address of indicated delivery. Shipments will be made through specialized companies. If, upon receipt of the merchandise, it is found to be defective, you must record its disagreement on the proof of delivery. Otherwise we cannot accept your claim. However, if the product does not have manifest defects, but the products thereof are for any reason unusable for consumption or in poor condition, you can send us an email within 24 hours, indicating the problems encountered and providing photographs of the product and the reason for your claim.
6.- DELIVERY
If we find it impossible to deliver your order, we will try to find a safe place to leave it. If we cannot find a safe place, your order will be returned to a warehouse of the transport company. If you will not be at the place of delivery at the agreed time, please contact the transport company to arrange delivery on another day. In the event that 7 days have elapsed since your order is available for delivery, the order has not been delivered for cause not attributable to us, we will understand that you wish to withdraw from the contract. Being perishable goods and possibly harmed by shipping and delay, no refund will proceed.
7.- PRICE AND PAYMENT
All prices of the products offered on this website include legally applicable taxes (VAT-VAT). Except for non-Spanish companies that are within the European Union and have European CIF, which are exempt from VAT. The price of transport is included in the price and can be consulted by selecting the shipping country. The payment method will be done through the redsys platform.
8.- BILLING
By default we understand that you are a natural person, so at the time of purchase we will issue a simplified invoice with the corresponding VAT of each product. If you are a community company, you can purchase with VAT exemption if you meet the legal requirements. In case it is a legal personality you can give us your data in order to issue the corresponding invoice. In any case, you expressly authorize us to issue the invoice in electronic support, although you may indicate at any time your willingness to receive an invoice in paper support.
9.- GUARANTEE
As we have indicated, you will have up to 24 hours to report the bad state not appreciable externally, upon receipt of your order. To do this you must send photographs by email, indicating the damaged product and you will receive a new box with the fruit you have received damaged.
10.- DISCLAIMER OF LIABILITY
Unless expressly provided otherwise in these Conditions, our responsibility in relation to any product purchased on our website will be strictly limited to the purchase price of said product. In the case of commercial companies, in no case can we be held responsible for loss of income, lost profits or similar as a result of the receipt of the merchandise or the delay thereof.
11.- LINKS FROM OUR WEBSITE
In the event that our website contains links to other web pages and third-party materials, such links are provided for informational purposes only, without us having any control over the content of said web pages or materials. Therefore, we accept no responsibility for any damage or loss arising from its use.
12.- APPLICABLE LEGISLATION AND JURISDICTION
Any controversy that arises as a result of the use of this website or the purchase of products will be governed by the Spanish legislation of application, and will be submitted to the jurisdiction of the courts of Valencia with express waiver of the jurisdiction that in its case was competent.